Orange County Government, Florida
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CONSUMER FRAUD
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Identity Theft
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Consumer Fraud Unit
Our Mission
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Our Mission

To protect the citizens of Orange County by gathering, processing, and investigating consumer complaints, attempting to resolve them, referring them to other agencies, or for criminal prosecution by the Office of the State Attorney; to educate and inform citizens of their consumer rights; and to work closely with other governmental agencies.
Consumer Education Presentations
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The Consumer Fraud Unit has the latest information on scams and fraudulent schemes that bilk people out of millions of dollars annually. At your next meeting, lunch break, or at a time convenient to you, let one of our representatives educate your group on the latest consumer issues. You can learn about Identity Theft, telemarketing fraud, work at home schemes, internet fraud, and much more… and it's free! Please contact our office at 407-836-2490 to request a speaker.
Filing a Complaint
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Filing a Complaint

If you have been the victim of a consumer fraud or unfair and deceptive business practice, the Orange County Consumer Fraud Unit will receive and investigate your complaint and attempt to secure a just resolution to the problem. Please Note: Some part of the transaction must have occured in Orange County, Florida.  You may phone Consumer Fraud Unit at 407-836-2490 or email us at fraudhelp@sao9.org.
Consumer Resources
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  • Better Business Bureau
  • Comptroller of the Currency
  • Consumer Credit Counseling
  • Consumer Action Handbook
  • Consumer Tips
  • Division of Consumer Services, State of Florida
  • Federal Deposit and Insurance Corporation
  • Federal Trade Commision
  • Florida Attorney General's Office
  • Florida Department of Business and Professional Regulation
  • Florida Department of Financial Services
  • Florida Department of Highway Safety and Motor Vehicles
  • Florida Department of State
  • Florida Public Service Commission
  • Housing and Urban Development
  • Fraud Prevention Resource Guide (PDF - 432 KB)
  • Home Repair (PDF - 41 KB)
  • How To Get Help On Consumer Problems
  • Identity Theft
  • Internet Crime Complaint Center
  • On Guard Online
  • Online Auctions (MS Word - 52 KB)
  • Orange County Local Business Tax Search
  • Orange County Towing Ordinance
  • Privacy Fact Sheet
  • United States Postal Inspection Service
  • Vehicle Repair
  • Verify Orange County Registered Contactors
  • Verify State Contractor's License
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